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Import Interaction History data file for Business Intelligence reporting

Updated on September 10, 2021

Accessing Interaction History data is necessary to do reporting in external tools, in order to create insight that spans beyond the Pega application scope.

Task IDTask-060304
Primary roleEnterprise Architect - customer resource
Secondary roleN/A
Tertiary roleN/A

After the Interaction History data is exported out of Pega Marketing, for example, as a CSV file, the customer Enterprise Architect can import the Interaction History data into an external reporting tool.

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