Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

This content has been archived and is no longer being updated.

Links may not function; however, this content may be relevant to outdated versions of the product.

Internet Explorer 7 Timeouts in Process Commander

Updated on September 12, 2008


 When you access Process Commander with Intenet Explorer V6, the AJAX facilities use a custom server request timeout. 

Functionality differs between IE 6 and IE 7; when accessing Process Commander from Internet Explorer v7, a number of facilities use the IE server request timeout, including:

  • SmartPrompt
  • the Find functionality on the Developer portal
  • the Work Close functionality on both the User and Developer portals

and the browser appears to hang with no server response for a longer time.




The Process Commander server request timeout is generally 20 to 40 seconds, and generates a “Server Busy” or other facility-specific message when the timeout period expires, so the user has the choice of trying again.

The IE 7 timeout is 2 to 5 minutes, which is long enough that the user may decide that the system has hung, and will close and restart the browser session instead of being able to retry the request.

Article originally written 11/1/2006.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us