Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Creating a new skill

Updated on October 6, 2020

The skills and certifications associated with a field worker determine what work the field worker can perform. Skills are defined by the organization.

As a business administrator, perform the following task to create a new skill.

  1. In the Pega Field Service Admin portal, click OrganizationSkills & CertificationsSkillsNewSkill.

  2. In the Create skills window, in the Name field, enter a skill name.

    For example: Carpentry.
  3. Click Create.

Assign skills and certifications to the field workers to track their areas of expertise. For more information, see Assigning skills and certifications to field workers and Creating a certification.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us