Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Adding a service level agreement to an assessment configuration

Updated on January 18, 2021

To add a service level agreement (SLA) to an assessment configuration, complete the following steps.

  1. Create a SLA in the system that refers to OneDay in the PegaPS-Work class.

  2. In the Explorer panel, click Data typesOption Map.

  3. On the Records tab, add a row with the Field name/Group set to SLA.

    Ensure that the Code column value is the same as the ID of the newly created SLA.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us