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Review Supported Database Functionality for Pega Cloud

Updated on December 12, 2023


This content applies to On-premises, Client-managed cloud and Pega Cloud environments

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Pega is constantly evolving our software features to better support our clients.  The Pega Infinity software provides modern and secure methods for managing your data. To be compatible with the Pega Cloud deployment model, your database must use only the supported database features and functionality provided with the Pega Platform. Changes made using Pega Platform functionality are included when the application is imported to your Pega Cloud environment. They are not overwritten by standard Pega Cloud database processes.

Customization at the database level was required in earlier versions of Pega Platform, and was a common practice until 7.x was released. There may be several database customizations and legacy functionality present in your Pega solution that need to be remediated before migrating to Pega Cloud. Identify this functionality, as well as any legacy database structures.  Replace them with secure, guardrail-compliant functionality for migration to Pega Cloud.

IMPORTANT:  Pega Cloud uses the PostgreSQL database.  All your database functionality must be compatible with the PostgreSQL database.

Database Management in Pega Platform

Direct access to the database is not permitted in Pega Cloud. The database can only be accessed and modified using the built-in database functionality and tools available in the Pega Platform. Review the built-in database tools and operations provided through the Pega Platform.  Make changes to your operational procedures to leverage the built-in database functionality, rather than direct access to the database.

For more information, see:


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