Gain access to modern native mobile capabilities by updating your legacy
mobile channel that reuses a web portal to a prescriptive mobile channel that is based
on the latest version of Pega Mobile Client.
For example, when you
update your channel and rebuild your mobile app, your users can experience faster navigation
between different app screens. Additionally, users can take advantage of features such as
native mobile list pages or search to efficiently access and process case data.
Legacy mobile channels that reuse web portals enabled you
to build apps that used only single webviews. When you use a Pega Mobile Client-based mobile channel, you provide mobile users with apps that operate on multiple
webviews. Such apps use a modern mobile architecture that offers better navigation and
increased UI responsiveness.Remember: Since Pega Platform
version 8.5, you can no longer create new mobile channels that reuse web portals in
your Pega application. When you update your instance
to version 8.5, you can continue using any existing legacy channel, but with limited
authoring capabilities. To provide users with a fully native mobile experience,
update your channel and take advantage of the following enhancements:
Prescriptive mobile app authoring and customization
Improved loading time when switching between tabs at run time
Native bottom bar navigation that enables other native device
Native mobile list pages
Native UI controls
Open your mobile channel:
In the navigation pane of
App Studio, click Channels.
In the Current channel interfaces section, click
the tile that represents a legacy mobile channel that you created by
reusing a web portal.
Result: When the channel opens, the update tool automatically
In the update tool window, click Start now.
In the Upgrade mobile channel window, select the
navigation rule that you want to use in your mobile channel.
When you select a rule, the tool indicates whether navigation items from the
rule are supported or not. The tool can still convert rules with unsupported
items, but these unsupported items are not included in the final navigation in
your mobile channel.
Click Upgrade.Result: The update tool rebuilds the navigation for your mobile channel and
enables you to configure native mobile features, such as mobile list pages or
search. For more information about configuring mobile channel navigation, see
Adding items to the menu bar.
Click Save.Result: After you save your updated mobile channel, Pega Platform recreates all rules that are necessary for the
channel to operate, and also recreates a portal associated with the channel.
Pega Platform also automatically adds the recreated
portal to the access group that is defined in the configuration of the mobile
What to do next: You might need to adjust some features from your existing
web portal to work with the new prescriptive mobile channel design. If you are unclear
how to implement specific use cases in the new mobile channel, post your question on
Pega Community. Otherwise, verify the changes to your mobile app
by generating, installing, and launching the app. For more information, see Generating native mobile apps.