- Troubleshooting an iOS mobile app
- Resolving case status conflicts in offline mode
Analyze case details to ensure that no data is lost when a case status conflict occurs. Case status conflicts occur after an offline-enabled mobile app synchronizes with the server and the case status on the server progresses in respect to the case status on the client.
- Accessing mobile device logs
Troubleshoot mobile apps and support app users by retrieving and analyzing logs specific to a selected mobile device.