Location recording automatically starts when a case with the constant tracking functionality appears on the mobile user's worklist. The recorder tracks each case separately and remains active even when the app is in the background.

Location recorder stops in the following scenarios:

• No more cases with constant tracking appear in the user's worklist.
• User logs out of the app (Android and iOS).
• User closes the app (iOS only).

1. In the navigation pane of App Studio, click Case types, and then click the case type that you want to open.
2. On the Settings tab, click the General category.
3. In the Geolocation tracking section, enable tracking for offline-enabled apps:
   1. Select the Enable geolocation tracking checkbox.
   2. Select the Enable constant tracking when app is offline-enabled checkbox.
4. Click Save.

Result: When you build an offline-enabled app and a case type with constant tracking appears in a mobile user's worklist, the location recorder runs in the background and tracks the location of the user while they work on the case. You can enhance this functionality with a Map control that displays the tracks of mobile users in a web portal for dispatchers.For example: A mobile app developer for the uPlus company enables geolocation tracking for an expense claim case type.

What to do next:

• In the offline mode configuration for your app, add the case type in which you enabled constant tracking. For more information, see Enabling case processing in offline-enabled mobile apps.
• Prepare the framework for the visualization of tracking and recorded locations. For more information, see Configuring dynamic system settings for geographic reference and Configuring the Map control.