Develop infrastructure support processes
This User Story consists of the following tasks:
User Story | Tasks | Proposed Sprint | Primary role |
Develop infrastructure support processes | Review and establish Pega Cloud Services operating procedures, PDC access and related reporting and alerts, Pega and client support request processes and SLAs | 0 | Deployment Architect |
Develop infrastructure support processes | Confirm infrastructure nodes in PDC and Decisioning Services landing pages; review and update as needed Pega Agent settings and infrastructure DSS configurations. | 0 | Deployment Architect |
Develop infrastructure support processes | Create Production Operations Run Book and Notification List | 0 | Deployment Architect |
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