Enabling the training data recording for an email bot
To train Pega Email Bot™ to make better email content predictions, enable the recording of training data in the system. You can then edit and classify the training data in the system by reviewing records and applying changes to the text analytics model. With these tasks, you ensure that the email bot detects the correct topics and entities.
- In the navigation pane of App Studio, click Channels.
- In the Current channel interfaces section, click the icon that represents your existing Email channel.
- On the Email channel configuration page, click the Behavior tab.
- In the Text Analyzer section, activate the recording of
training data:
Choices Action For the default text analyzer - Select the Record training data check box.
For an advanced configuration - In the text analyzer list, click the Switch to edit mode icon for a text analyzer.
- In the Text analyzer configuration window, select the Enable model training check box.
- Click Submit.
- Click Save.
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