You can now integrate with Cisco Webex Productivity Tools and use both Webex Meetings and Webex Teams to increase collaboration. Collaborate both internally with your teammates and externally with customers to get your questions answered quickly, and share information and files. You can also schedule or host meetings with clients and customers. Webex meetings created in Microsoft Outlook are automatically synced with Pega Sales Automation, to keep you always up to date.

For more information, see Cross-team collaboration with Cisco Productivity Tools.

• Pega Sales Automation enhancements