Actively manage messages in Pulse so that you can quickly find relevant conversations or attachments.

• Viewing your activity feed

  You can view your activity feed to find Pulse messages that you post or bookmark, and messages that are related to you. By filtering information from an aggregate source, you can find a specific conversation without opening individual cases.

• Bookmarking a message in Pulse

  You can bookmark a message in Pulse that you consider important, so that you can easily find the message later in your activity feed.

• Removing a bookmark in Pulse

  You can remove a bookmark in Pulse when a message is no longer relevant to you.

• Following messages from a specific user

  Follow users to view the posts that they make in your Pulse activity feed.

• Unfollowing messages from a specific user

  Unfollow users so that you no longer see their posts in your Pulse activity feed.

• Deleting a message in Pulse

  You can delete a message in Pulse when it is no longer relevant to a conversation.

• Collaborating with users by using spaces