Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Enabling call object purging

Updated on October 12, 2021

To enable call object purging, enable the agent rule and set the scheduled activity interval.

  1. In the navigation panel of Dev Studio, click Records.
  2. Click SysAdminAgents.
  3. To enable call object purging, select and click the Pega Call agents rule (in the Pega-CTI ruleset).
  4. In the Agent-Wide Settings section, enter the Interval to a value (in seconds) that is lower than the configured age. Older call objects will be deleted each time the agent executes.
    Note: To configure how Pega Call saves call objects, see Call class and associated call data customization.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us