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Basic Action Attributes

Updated on September 15, 2022

Basic action attributes are available for every action and are categorized into the following sections:

Pega Customer Decision Hub
  • Details

    The following table describes the data fields contained in the Details section:

  • Next-Best-Action configuration

    The following table describes the data fields contained in the Next-Best-Action configuration section:

  • Availability

    Options in the Availability section determine if an action is active (enabled) or inactive (disabled). The next-best-action strategy framework selects an active action but filters out an inactive action.

  • Financials

    The following table describes the data fields contained in the Financials section:

  • Expected Outcomes

    The following table describes the data fields contained in the Expected outcomes section:

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