Operators list and description
Use the operators list to get information about the access groups and actions that each operator in the Warranty application performs.
In the table below:
- The column indicates the particular cases that each operator creates.
- The column indicates the cases that each operator can access. For example, a supplier cannot create a supplier claim, but can access a case and pay the claim amount.
- The application name for each operator is PegaClaimsWarranty.
Operator ID | Job position/Title | Access group | Create control menu | Case Access | Actions |
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WarDealerSample or WarAutoDealerSample | Dealer | PegaWarrantyClaims_Sample:Dealer |
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WarManufacturerSample or WarAutoManufacturerSample | Manufacturer | PegaWarrantyClaims_Sample:Manufacturer |
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WarAssessorSample or WarAutoAssessorSample | Warranty Assessor | PegaWarrantyClaims_Sample:Assessor | Not applicable |
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WarAssessorManagerSample or WarAutoAssessorManagerSample | Assessor Manager | PegaWarrantyClaims_Sample:AssessorManager | Not applicable |
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WarApproverSample or WarAutoApproverSample | Warranty Approver | PegaWarrantyClaims_Sample:Approver | Not applicable | Prior Approval |
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WarSupplierSample or WarAutoSupplierSample | Warranty Supplier | PegaWarrantyClaims_Sample:Supplier | Product Inquiry Container |
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WarSupplierManagerSample or WarAutoSupplierManagerSample | Warranty Supplier Manager | PegaWarrantyClaims_Sample:SupplierManager |
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WarShipRcvSample or WarAutoShipRcvSample | Manufacturer Shipping and Receiving | PegaWarrantyClaims_Sample:ShippingAndReceiving | Not applicable | Return Authorization Container |
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WarPartsInspectorSample or WarAutoPartsInspectorSample | Parts Inspector | PegaWarrantyClaims_Sample:PartsInspector | Not applicable | Inspection |
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WarRepairTechnicianSample or WarAutoRepairTechnicianSample | Repair Technician | PegaWarrantyClaims_Sample:RepairTechnician |
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WarReportAdminSample or WarAutoReportAdminSample | Report Administrator | PegaWarrantyClaims_Sample:ReportAdministrator | Not applicable |
| Reviews the dealer, supplier, and manufacturer reports |
WarCoreShipRcvSample or WarAutoCoreShipRcvSample | Manufacturer Shipping and Receiving | PegaWarrantyClaims_Sample:CoreShippingAndReceiving | Not applicable | Return Authorization Container |
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WarCorePartsInspectorSample or WarAutoPartsInspectorSample | Core Parts Inspector | PegaWarrantyClaims_Sample:CorePartsInspector | Not applicable | Inspection |
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The high-level Warranty application process flow is detailed in the following image:
Warranty application processes flow
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