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Supporting a new payment type

Updated on June 22, 2022

The Payment Exception Resolution application provides a model Payment Exception case type that is meant to be extended to support new payment types and their specific processing needs.

Pega Foundation for Financial Services

The following are the high-level steps for adding a new payment case type:

  1. Log in to App Studio and select Case types from the navigation menu.
  2. From the Case types landing page, click New. A dialog box appears.
  3. Do the following:
    • Enter a name for your case type.
    • Expand the Advanced section and select the case type.
    • From the Reuse assets from dropdown list, select Payment Exception.
    • Select the Reuse case life cycle check box.
  4. Click Next.
    Result: A new case type is created.

    Create case type
    The Create case type screen allows you to create a new payment case type by specifying the required field details.

    Your new case type will create two new data classes as well. The Questionnaire (QnA) and Supplemental Information (SupplementalInfo) objects require specific sub-classes to support extended features for a specific payment type.

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