Extending the treatment sections in Pega 1:1 Operations Manager
To enable additional treatment properties in Pega 1:1 Operations Manager, extend the underlying Pega 1:1 Operations Manager implementation application.
- The changes required to extend treatments must be handled in the Enterprise pipeline in both the Pega 1:1 Operations Manager and Pega 1:1 Operations Manager implementation applications.
- The revision management functionality of Pega Platform does not support Section rules. Updates to Section rules must be handled as enterprise changes, not as a business change.
- Any new properties that you add to treatments will not be visible for Pega 1:1 Operations Manager change requests that have already passed the Build stage, or for Decision Data rules that were already in a branch before you added the property.
- Log in to your Pega 1:1 Operations Manager implementation application as an operator with access to App Studio.
- In App Studio, click .
- Click Manage treatments.
- On the underlying Decision Data rule form, click the Form tab.
- In the Form fields section, to add a field, click the
Add field button.Any new properties you add to the form are automatically available for all previously created treatments.
- In Dev Studio, find and edit the following extension sections,
depending on the treatment type that you want to modify:
Extension section name Treatment type CustomEmailTreatmentElement Email CustomWebTreatmentElement Web CustomWebTreatmentElement Mobile CustomSMSTreatmentElement SMS CustomPushTreatmentElement Push CustomAssistTreatmentElement Agent assisted - On the Design tab of the extension section, include the properties that you created.
- Log in to your Pega 1:1 Operations Manager implementation application as an operator with access to Dev Studio.
- In Dev Studio, find and edit the following extension sections,
depending on the treatment type that you want to modify:
Extension section name Treatment type EmailTreatmentForm Email WebTreatmentForm Web MobileTreatmentForm Mobile SMSTreatmentForm SMS PushTreatmentForm Push AgentAssistedTreatmentForm Agent assisted - Save your changes.
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