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Instructional content development in Pega Academy

Updated on April 8, 2022

Pega Academy uses a modular design, which facilitates the creation of flexible, Just-in-Time (JIT) learning paths that are aligned with Pega's priorities and initiatives for all products. The modular design of Pega Academy allows pieces of content to be reused across multiple learning paths, and these learning paths are highly customizable. This structure allows teams to easily edit content, and maintain the currency of content to align with product releases and other updates. All content created for Pega Academy must map to, at minimum, a role, a product, or a capability.


Learners in Pega Academy complete missions. A mission is a collection of modules, challenges, a mission test, and (optionally) a mission exercise directed to a learning goal. Missions are designed to provide the knowledge and skills necessary to close a capability gap, or to prepare learners for a certification exam. All missions allow learners to earn a badge, and some missions lead to a certification. Some larger missions may also contain missions in the collection of content. Missions are classified based on role, product, or capability, and the learner must complete a mission test and, if applicable, a mission exercise in order to earn a badge.

This overarching learning goal of a mission typically includes multiple learning objectives. Each of these learning objectives is addressed in a module, and where applicable, associated challenges.

Mission test

A mission test is a graded assessment testing all module content within a mission. Successful completion of the mission test is required for the learner to earn a badge.

Mission exercise

A mission exercise is associated with task-based, technical missions. The exercise tests learners’ ability to build functionality in Pega software. Mission exercises begin with a business case scenario and are designed to test all content in a missionThey can range in length from one hour to several hours. Mission exercises are not be graded or tracked. Instead, users confirm the exercise completion.


Modules are a group of topics that speak to learning objectives. All modules must be tied to a larger mission, and all modules include a module quiz.


Quizzes test whether the learner has met a learning objective covered in a module. Quizzes typically contain at minimum one question per each key topic in the module. Question types include multiple-choice, drag-and-drop, and multiple selection, among others. Achievement of the module quiz marks the completion of the module and is tracked.


Topics are the components of a module and are the most granular level of information. Topics can be text-based and interactive. Topics can include static images, diagrams, and even videos depending on what is required to clearly communicate the material. Five to seven topics are recommended to be included in any module.

For more information about topics, see an example of what a good topic looks like.


A challenge is an exercise in which the learner applies technical concepts learned in a module in a cloud-based Pega environment. Challenges are designed so that each can be completed independently of the others. A challenge includes:

  • Challenge Walk-through: A video (no audio) that demonstrates how to configure the solution to the challenge.
  • Detailed Steps: A procedure with specific instructions needed to complete the challenge.
  • Exercise Environment: A cloud-based hands-on training environment in which learners can practice skills. Starting in 2020, challenges (exercises) will be graded and tracked.

Titles of all content types must adhere to Pega Academy standards. For more information, see Naming conventions for Pega Academy content.

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