Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Creating additional device capabilities configuration

Updated on October 12, 2021

If there are different groups of users using different telephony modes or configurations, you must create one Device Capabilities record for each set of capabilities you need.

  1. Click Edit for the Default Device record.
  2. Click Save As from the Save menu to create a new device capability record.
  3. Enter the Short Description and Name of the new record.
  4. Click Create and Open to create the new record.
  5. Edit the record to enable the desired capabilities.
  6. Associate the device capabilities with the set of users.
  • Previous topic Editing default device capabilities record
  • Next topic Configuring additional device capabilities for the users

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us