Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Login screen customization

Updated on October 12, 2021

CSRs must log in to Pega Call to receive ScreenPops and control their telephones through their desktops.

Pega Call provides a login screen in the section ChannelServices-Device-Phone-UI • StatefulSoftphoneLoginScreen.

The Activity ChannelServices-Device-Phone-UI • DisplayLoginScreen is used to launch the login UI. You can customize the login screen and the login process by modifying these rules.

  • Previous topic Access settings for Pega Call rules and custom rulesets
  • Next topic Call class and associated call data customization

Tags

Pega Call 8.5

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Visit the Support Center

Did you find this content helpful?

Yes
No

Want to help us improve this content?
Suggest an edit

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us