Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Configuring switch capabilities

Updated on September 11, 2020

Pega Call allows you to configure the behavior of the telephony environment (stateful telephony) and the login screen to match that of your telephony switch (PBX).

To view and configure the switch capabilities, perform the following steps:

  1. In the header of Dev Studio, click ConfigureChannel ServicesPega CallAdministration & Configuration.

  2. Click ActionsEdit to open the CTI Link. The rule form for that CTI Link appears.

  3. To view and configure, click the Switch Capabilities tab.

  4. To save any changes, click Save.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us