Testing connectivity
Use Test Connectivity to ensure that the Pega Platform node is connected to the CTI Server using the configured link parameters.Use Test Connectivity to ensure that the Pega Platform node is connected to the CTI Server using the configured link parameters.
- The name of the CTI Link tested.
- Connectivity status to the ACD.
- The PRPC application that will process requests on the local CTI node.
- The results of the connectivity test.
- Any error messages that were generated.
Previous topic CTI Link configuration on Pega Platform Next topic Creating a dial plan