makeCall: function (destination, options, onSuccess, onFailure) {
  var endpoint = connect.Endpoint.byPhoneNumber(destination);
  pega.cti.API.theAgent.connect(endpoint, {
   queueARN: pega.cti.API.theAgent.getConfiguration().routingProfile
                                   .defaultOutboundQueue.queueARN,
   success: function () {
    console.log('makeCall SUCCESS');
    onSuccess();
   },
   failure: function (err, data) {
    var errObj = JSON.parse(err);
    console.log("Failed to make call : " + errObj.message);
    onFailure({
     errCode: "ERR_PASS",
     errMessage: errObj.message
    });
   }
  });
 }

var event = {};
        event.pyCallId = "some-call-id";
        event.pyInteractionID = "some-call-id";
        event.pyMedia = "Phone";
        event.pyEventName = "Offering";
        event.pyANI = "some-ANI";
        event.pyCallType = "INBOUND";
        event.pyNamedVariables = {};
       
        // set some call meta data
        event.pyNamedVariables.accountNumber = "some-account-number";
        event.pyNamedVariables.customerName = "some-customer-name";
        // Apply call treatment rule (to screenpop or start interaction based
 on configuration)
      
 pega.cti.embeddedEventHandler.applyCallTreatment(JSON.stringify(event));