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Getting started with OpenCTI

Updated on October 7, 2021

Pega Call provides seamless integration with third-party computer-telephony integration (CTI) systems. Using OpenCTI architecture, you can create integrations between Pega Call and telephony systems.

Note: If you want to integrate CTI server using client-side integration based on web technologies such as JavaScript, XMPP, see the latest version of OpenCTI Desktop Developer's Guide on Pega Community.

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