Implementing the dropParty activity
Pega Call uses the dropParty activity when a member of the party in a conference call decides to drop off the call.
This activity uses the CallID and the Party properties to initiate the request to the Computer Telephony Integration (CTI) server.
- In Dev Studio, map the CallID and Party properties of the OpenCTI adapter page to the corresponding request parameters of the Pega Platform 8.7 integration connectors.
- Build a request that is appropriate for your connector.
- Invoke the appropriate request to the CTI server by using an integration connector for Pega Platform version 8.7.
- Identify and resolve errors.For more information, see Handling Errors.
Previous topic Implementing the conferenceCall activity Next topic Implementing the transferInitiate activity