Implementing the sendDTMF activity
Pega Call uses the sendDTMF activity to send dual-tone, multi-frequency DTMF tones while a call is on hold. If the request is unsuccessful, then the Computer Telephony Integration (CTI) server returns an error to the Call Control Panel.
- In Dev Studio, map the CallID and DN properties of the OpenCTI adapter page to the corresponding request parameters of the Pega Platform 8.7 integration connectors.
- Build a request appropriate for your connector.
- Invoke the appropriate request to the CTI server by using the integration connector for Pega Platform version 8.7.
- Identify and resolve errors.For more information, see Handling Errors.
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