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Deleting CTI links

Updated on June 4, 2021

Delete a computer telephony integration (CTI) link if you no longer want Pega Call to connect to a CTI system or if you have created a different CTI link for that connection.

  1. In the navigation pane of App Studio, click SettingsPega Call.
  2. In the list of CTI settings, click CTI link setup.
  3. On the CTI link setup page, click the name of the CTI link that you want to delete.
  4. At the bottom of the page with the CTI link details, click Delete.

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