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Refreshing CTI link connection status

Updated on June 4, 2021

You can refresh the connection status and re-query session information at any time.

  1. In the navigation pane of App Studio, click SettingsPega Call.
  2. In the list of computer telephony integration (CTI) settings, click CTI link setup.
  3. On the CTI link setup page, click the More icon in the row of the CTI link for which you want to refresh the connection status, and then click Refresh.

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