Adding OpenCTI Server links
The OpenCTI Server link is a generic, API-based connector that supports building custom server-to-server integrations.
- In the navigation pane of App Studio, click .
- In the list of computer telephony integration (CTI) settings, click CTI link setup.
- On the CTI link setup page, click Add new link.
- Enter a name and description for the link.
- In the Link list, select OpenCTI
Server.
Result: The page displays additional settings specific to OpenCTI Server links. - In the Implementation class field, select the class that you want to use for implementation.
- Click Save.
Once you set up a CTI link, you can configure switch capabilities and set up diagnostic logging for the link.
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