Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Importing Log4j 1.2.x

Updated on October 25, 2022

If you are updating to Pega Call version 8.7.3 or later, and are using Genesys Engage Platform SDK or Avaya AES (JTAPI) computer telephony integration (CTI) links, download the Log4j 1.2.x Java archives from the Apache Log4j repository and import them to Pega Platform.

Pega Call Update Guide
In version 8.7.3, Pega Platform has removed the Log4j-1.2.14.jar and Log4j-1.2.17.jar files because of security vulnerabilities in these Log4j versions. Therefore, after patching or updating to Pega Call version 8.7.3, you must reimport the Log4j-1.2.x jar files for SDK logging to work.
  1. Copy the log4j-1.2.x.jar file from the Apache Log4j repository to the Pega Platform node associated with the CTI link.
  2. In the header of Dev Studio, click ApplicationDistributionImport.
  3. Import the copied jar file to the default codeset by following the prompts in Pega Platform.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us