Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Importing the Pega Call with CRM application bundle

Updated on December 30, 2022

If you are updating Pega CRM along with Pega Call, import the appropriate application bundle, and where applicable, the Pega CRM build.

Pega Call Update Guide
Before you begin: In all scenarios except when you update from Pega CRM version 8.7 to a Pega CRM 8.7.x patch, you must import the Pega CRM build (PegaCRM.jar) in addition to the appropriate application bundle.
  1. In the header of Dev Studio, click ConfigureApplicationDistributionImport.
  2. Click Choose File, browse for the appropriate application bundle (JAR) file from the media image, and then click Next:
    ChoiceApplication bundle to import
    Update from version 8.6 to 8.7Rules\PegaCallwithCRM.jar available with the Pega CRM 8.7 release.
    Update from version 8.6.x to 8.7Rules\PegaCallwithCRM.jar available with the Pega CRM 8.7 release.
    Update from version 8.6 to 8.7.xRules\PegaCRMPatch.jaravailable with Pega CRM 8.7.x patch releases.
    Update from version 8.6.x to 8.7.xRules\PegaCRMPatch.jaravailable with Pega CRM 8.7.x patch releases.
    Update from version 8.7 to 8.7.xRules\PegaCRMPatch.jaravailable with Pega CRM 8.7.x patch releases.
    Note: You do not need to import PegaCRM.jar in this case.
    Note: Though this table lists the choices with reference to the 8.6 release, the process is similar when updating from older releases as well.
  3. Click Next to upload the JAR file.
  4. Click Next to import the JAR file containing rules and other objects.
  5. Verify the total error count. If there are no errors, click Done. Otherwise resolve any errors.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us