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Questionnaire management

Updated on May 12, 2021

Pega Care Management supports the authoring and delivery of questionnaires. Business users create questionnaires for care managers to use on a daily basis in healthcare activities. With the answers that the patients or members provide, care managers can capture the details that are needed to automate a patient's current record with the next steps that an organization should take to help the member or patient improve their health. In Pega Care Management, you can access an intuitive authoring portal for the business user and create questions and question pages that are included in the questionnaires.

By taking advantage of the multiple formats of questions in your questionnaires, you capture the precise information that your business processes require. For example, you can provide a text box in which patients can enter their answers directly, or create a radio button matrix so that patients can select their answers from a group of radio buttons.

The creation of questionnaires is hierarchical. You create questions that you can then add to a question page. To save time, you can collect related questions on one question page. You then create questionnaires by adding questions or question pages. When you make a change to a question that is included in a question page and a questionnaire, the changes are inherited by both. All questions, question pages, and questionnaires are reusable.

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