Extending the schedule assessment or schedule call tasks by using a custom flow
You can extend the schedule assessment or schedule call tasks that are included with the Pega Care Management application to better meet your organization's needs. You create a custom flow to identify the additional items that you want to capture in the new tasks that you create.
Pega Care Management
Implementation Guide
For example, you can schedule non-emergency medical
transportation for a member by coordinating with a transportation company. The task
displays member details and HIPAA verification to the care managers. However, you can
also create a custom flow to capture the date and time that the company picks up the
member from their home and any necessary precautions for the transport.
- In the navigation pane of Dev Studio, click App.
- In the search box, enter and search for PegaHC-Care-Work-Task.
- Click , right-click, and then click Create.
- On the Create Flow page, name your custom flow, and then click Create and open.
- Complete your flow and save it. For more information, see Flows.
- On the History tab, in the Custom fields section, click the Add field icon.
- In the Add custom fields dialog box, follow these steps:
- In the Name list, select and click Flow Category.
- In the Type list, click Text.
- In the Value field, enter Text.
- Click Submit.
- Click Save.
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