If your organization needs a variation of one of the existing journeys, consider creating a new journey subtype.

For more information on the available journey types and their subtypes, see Journey types and subtypes. To create a new journey subtype on the existing journey, complete the following instructions in the previous chapter: Creating a new journey type

• Registering a new journey subtype
• Triggering a journey from a customer search
• Triggering a journey from customer profile

• Implementing case types