Registering existing journeys and sub-journeys
Make the journeys and sub-journeys that Pega Client Lifecycle Management and KYC includes out of the box visible from the new implementation layer by registering them.
Create field value rules under the new journey class created in the new application to register a journey or sub-journey. The new journey class is named PegaCLMFS-Work-CLM in the base implementation layer, and must be named UPFS-Work-CLM in the new implementation layer.Changing the field values for customer journeys
- In the navigation pane of Dev Studio, click App.
- In the search box, search the PegaCLMFS-Work-CLM class for the CustJourneyType CustomerReview report definition rule, and then select the rule.
- Save the rule into your implementation layer.Use one of your application rulesets and select the journey class created by the wizard.
- Click Save.
- Repeat steps 1 to 3 for the following field values:
Class Field Value PegaCLMFS-Work-CLM CustJourneyType MaintainBusinessRelationship PegaCLMFS-Work-CLM CustJourneyType MaintainExistingCust PegaCLMFS-Work-CLM CustJourneyType Offboardexistingcustomer PegaCLMFS-Work-CLM CustJourneyType OnboardNewBusRel PegaCLMFS-Work-CLM CustJourneyType OnboardNewCustomer PegaCLMFS-Work-CLM CustJourneyType OnboardRelatedParty PegaCLMFS-Work-CLM CustJourneyType GroupManagement PegaCLMFS-Work-CLM CustJourneyType DueDiligence PegaCLMFS-Work-CLM CustJourneyType FullfillClusteredProducts
Changing the field values for customer sub-journeys
- In the navigation pane of Dev Studio, click App.
- In the search box, search the PegaCLMFS-Work-CLM-CustomerReview class for the CustJourneySubtype CustomerPeriodicReview report definition rule, and then select the rule.
- Save the rule into your implementation layer. Use one of your application rulesets and select the journey class created by the wizard.
- Click Save.
- Repeat steps 1 to 3 for the following field values:
Class Field value PegaCLMFS-Work-CLM-MaintainBusRel CustJourneySubtype AddFund PegaCLMFS-Work-CLM-MaintainBusRel CustJourneySubtype Add products or locations PegaCLMFS-Work-CLM-MaintainBusRel CustJourneySubtype AddAccount PegaCLMFS-Work-CLM-CustDueDiligence CustJourneySubtype Customer due diligence PegaCLMFS-Work-CLM-CustomerReview CustJourneySubtype Customer material change PegaCLMFS-Work-CLM-CustomerReview CustJourneySubtype Customer periodic review PegaCLMFS-Work-CLM-CustomerReview CustJourneySubtype Customer remediation PegaCLMFS-Work-CLM-CustomerReview CustJourneySubtype CustomerAmendment PegaCLMFS-Work-CLM-MaintainExistingCust CustJourneySubtype EventDrivenReview PegaCLMFS-Work-CLM-OffBoardExistingCust CustJourneySubtype Exit products or locations PegaCLMFS-Work-CLM-FulfillClusteredProducts CustJourneySubtype FulfillProductsByLocation PegaCLMFS-Work-CLM-MaintainExistingCust CustJourneySubtype Maintain general customer data PegaCLMFS-Work-CLM-OnboardNewCust CustJourneySubtype New entity PegaCLMFS-Work-CLM-OnboardNewBusRel CustJourneySubtype New fund manager PegaCLMFS-Work-CLM-OnboardNewCust CustJourneySubtype New fund manager PegaCLMFS-Work-CLM-OnboardNewCust CustJourneySubtype New individual PegaCLMFS-Work-CLM-OnboardNewBusRel CustJourneySubtype New principal PegaCLMFS-Work-CLM-OnboardNewCust CustJourneySubtype New subsidiary entity PegaCLMFS-Work-CLM-OnboardNewCust CustJourneySubtype NewAffiliateEntity PegaCLMFS-Work-CLM-OnboardNewCust CustJourneySubtype NewBranchEntity PegaCLMFS-Work-CLM-OnboardNewCust CustJourneySubtype NewDivisionEntity PegaCLMFS-Work-CLM-OnboardNewCust CustJourneySubtype NewGroupOnboarding PegaCLMFS-Work-CLM-OffBoardExistingCust CustJourneySubtype Offboard existing customer PegaCLMFS-Work-CLM CustJourneySubtype ReactivateGroup PegaCLMFS-Work-CLM CustJourneySubtype MaintainGroup
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