Business service architecture overview
Pega Client Lifecycle Management and KYC relies on the business service architecture implemented by Pega Foundation for Financial Services to access external data providers. The architecture has three different layers that facilitate access to external systems for data retrieval.
- Integration components
- The layer where the technical interfacing assets and functionality reside. Pure technical connectors to integrate or interface with external data providers are implemented in this layer. The layer is Pega industry and data model agnostic, and it is intended to contain reusable assets across all Pega industries and applications. Integration components are available at Pega Marketplace and must be installed and active in the environment where they are used.
- Industry abstraction layer
- The layer where the actual business services are implemented as abstract, provider agnostic, components. In addition to the abstract services, the mapping between the Pega Foundation for Financial Services data model and the external data provider-specific data model is implemented at this layer.
- Orchestration layer
- In this case, Pega Client Lifecycle Management and KYC, which consumes the business services implemented in the industry abstraction layer at different points of its case types and processes to achieve the efficiency required by your business.
The architecture guarantees that Pega Client Lifecycle Management and KYC uses of the business services without being tightly coupled with the actual external data providers that implement those services. When a data provider changes or a new data provider is required, only the two layers at the top require configuration, while the orchestration and user experience remained unaltered.
Existing business services
The Pega Foundation for Financial Services implements the following list of the abstract business services:
| Business service | Purpose |
| ID Verification (eIDVerification) | Verification of the identity of a given client, mostly physical individual, by electronic and automated means |
| Fraud Check (eFraud) | Detection of fraud indicators for a client, mostly physical individuals, by electronic and automated means |
| Credit Risk Check (eCredit) | Retrieval of credit profiling for a client, mostly physical individuals, by electronic and automated means |
| OFAC check (eOFAC) | Retrieval of the Office of Foreign Assets Control profile for a client, mostly physical individuals, by electronic and automated means |
| Screening (eScreening) | Screening clients, both physical individuals, and entities, in search of sanctions, PEP (Political Exposed Person), adverse media, and law enforcement. |
| Data Enrichment (eEnrichment) | Retrieval of data and documents organizational clients (entities) by electronic and automated means There is a wide variety of data and documents, depending on the specific offering of each data provider. |
Supported data providers
There are few third-party data provides that are supported natively by Pega Foundation for Financial Services. Each of them implements different business services and is used at various points of the application.
| Business service | Provider |
| ID Verification | Equifax |
| Fraud Check | Equifax |
| Credit Risk Check | Equifax |
| OFAC check | Equifax |
| Screening (PEP/Sanctions) | Refinitiv World-Check |
| Screening (Adverse Media) | Refinitiv World-Check |
| Data Enrichment | Refinitiv AVOX, IHS Markit, SWIFT KYC |
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