Define the specific business lines, countries, branches, and booking entities that participate in your application, as well as the work groups and work baskets used by the application to manage and route the work.

Pega Client Lifecycle Management for Financial Services relies on the Operating Structure model shipped with Pega Foundation for Financial Services to define how to route and organize the work within your organization. The model includes two main components:

Taxonomy

Lets users define a template with the different levels (for example, business line, country, branch, booking entity) that your organization manages per business segment. A taxonomy is an abstract view of your organization, a set of rules that define the structure of the actual organization.

Operating structure

The actual realization of the taxonomy. The operating structure defines the operating model of your organization using the model and structure dictated by the taxonomy, and by referring to specific entities or your organization.

You can use the UPlus Financial Services taxonomy chart, which the application provides in sample packages.

1. In the header of Dev Studio, click ConfigureFinancial ServicesOperating Structure, and select the Taxonomy tab.

2. In the View operational structure for field, select UPlus Financial Services and click Submit. Review the simulated taxonomy as an example of how to set up your taxonomy.

Creating a new operating structure

The operating structure is an asset that can be shared across different Financial Services applications. Check first if you have the operating structure for your organization already in the system. If you do not have any, you can create a new one by completing the following steps:

1. In the header of Dev Studio, click ConfigureFinancial ServicesOperating Structure.

2. Click New.

3. In the Name field, enter a name for the bank. The ID field is automatically populated with a 6-character ID.

4. In the Top level class field, enter the class name that you can use to maintain the enterprise class structure.

5. Optional:

   Modify the Calendar and Currency fields.

6. Click Submit.

Defining the taxonomy of the organization

1. In the header of Dev Studio, click ConfigureFinancial ServicesOperating Structure and select your organization.

2. Click the Taxonomy tab.

3. In the new taxonomy, click Specialize and select the type of business line to create.

4. Click Add to assign a new operational level to the business line.

5. Enter a name for the new level and select the level type.

6. Click Save.

   The following table shows the different levels that can be used to build your taxonomy:

   Level	Examples	Description
   Financial Institution	UPlus Financial Services	Node that represents the top-level entity (your organization). Cannot be modified.
   Business Line	Retail Banking, Commercial Banking	Represents the different types of business that your organization manages.
   Geographical	Americas, EMEA, APAC	Main geographical regions in which your business is present.
   Jurisdictional	Australia, UAE, United States	Jurisdictions or countries where your business is present and that may have operating and regulatory implications.
   Balance Sheet	New York, Sydney, Madrid	Branches or booking entities used to commercialize your products.
   Financial Institution	UPlus Financial Services	Node that represents the top-level entity (your organization). Cannot be modified.
   Business Line	Retail Banking, Commercial Banking	Represents the different types of business that your organization manages.

Configuring your operating structure

Define the specific business lines, countries, branches, and booking entities that participate in your application, as well as the work groups and work baskets used by the application to manage and route the work.

Pega Client Lifecycle Management for Financial Services relies on the Operating Structure model shipped with Pega Foundation for Financial Services to define how to route and organize the work within your organization. The model includes two main components:

Taxonomy

Lets users define a template with the different levels (for example, business line, country, branch, booking entity) that your organization manages per business segment. A taxonomy is an abstract view of your organization, a set of rules that define the structure of the actual organization.

Operating structure

The actual realization of the taxonomy. The operating structure defines the operating model of your organization using the model and structure dictated by the taxonomy, and by referring to specific entities or your organization.

You can use the UPlus Financial Services taxonomy chart, which the application provides in sample packages.

1. In the header of Dev Studio, click ConfigureFinancial ServicesOperating Structure, and select the Taxonomy tab.

2. In the View operational structure for field, select UPlus Financial Services and click Submit. Review the simulated taxonomy as an example of how to set up your taxonomy.