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Creating a new journey subtype

Updated on February 16, 2021

If your organization needs a variation of one of the existing journeys, consider creating a new journey subtype.

For more information on the available journey types and their subtypes, see Journey types and subtypes. To create a new journey subtype on the existing journey, complete the following instructions in the previous chapter: Creating a new journey type

  • Registering the new journey subtype
  • Triggering a journey from customer search
  • Triggering a journey from customer profile

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