Deployment regions for Pega Cloud
This content applies only to Pega Cloud environments
This article is part of the Pega Cloud Subscription Documentation.
Pega Cloud is currently available to be deployed in the following regions. Pega Cloud subscriptions include deployment into one Region.
Americas | EMEA | APAC |
Canada – Central | Germany - Frankfurt | Singapore |
USA – Northern Virginia | Ireland - Dublin | Australia - Sydney |
USA - Ohio | United Kingdom - London | Japan - Tokyo |
USA – Northern California | France - Paris | India - Mumbai |
USA – Oregon | Sweden - Stockholm | Hong Kong |
Brazil – São Paulo | Italy - Milan |
|
| Bahrain |
The following cloud services are available in the regions listed below. For clients whose main Pega deployment is in a region not listed for one of these services, that client’s service will be deployed in the same regional area (where possible). For example, if a client chose the EMEA region Germany-Frankfurt for their main Pega deployment, and also subscribed to Pega Workforce Intelligence, their WFI service would be deployed in the EMEA region of Ireland-Dublin.
Legacy Web Chat (formerly Pega Chat) is currently available to be deployed in the following regions:
Americas | EMEA | APAC |
USA – Northern Virginia | Ireland - Dublin | Australia - Sydney |
Pega Co-browse is currently available to be deployed in the following regions:
| Americas | EMEA |
USA – Northern Virginia (for all USA, Brazil, and APAC deployments) | United Kingdom - London |
Canada - Central | Ireland – Dublin |
Pega Workforce Intelligence is currently available to be deployed in the following regions:
Americas | EMEA | APAC |
USA – Oregon | Ireland - Dublin | Australia - Sydney |
Pega Digital Messaging is currently available to be deployed in the following regions:
| Americas | EMEA |
USA – Northern Virginia (for all USA, Brazil, and APAC deployments) | United Kingdom - London |
Canada - Central | Ireland – Dublin |
| Germany - Frankfurt |
Pega Voice AI is currently available to be deployed in the following regions:
Americas |
USA – Northern Virginia (for all USA, Brazil, and APAC deployments) |
Data Residency
Pegasystems offers geographically segmented data residency services specific to its Pega Cloud offering. When the client selects one of the available deployment regions in the applicable Subscription Schedule, then the client data, including all client personal data and data backups, will be stored in the selected deployment region and will not be transferred or accessed by Pegasystems from outside the selected region, except at the client’s instruction or in connection with a support request submitted by the client. Pegasystems may provide network monitoring and system provisioning activities for the Environments from its network operation centers located inside and outside of the selected region or per the subscribed support services.