Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Configuring the operator work group

Updated on June 1, 2021

The work group setting in the operator record affects how your application delivers work to the operator. Review the Operator record and determine the rules for assigning a work group to an operator or the role that multiple operators hold.

  1. In the header of Dev Studio, click ConfigureOrg & SecurityOrganizationOperators.

  2. Select an operator ID.

  3. On the Work tab, review the work group information for the operator record.

  4. Determine your policy for assigning a work group to an operator or the role that multiple operators hold.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us