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Installing the application

Updated on March 16, 2022

To install Pega Customer Relationship Management for Communications, complete the procedures in this section.

Pega Customer Relationship Management for Communications Installation Guide
Before you begin: Complete the prerequisites for this installation.
Note: Request required hotfixes:
  1. Go to your account on My Support Portal.
  2. Click New RequestFor something I need , and then select Service requestExisting hotfix.
  3. Fill out the case creation form, and then click Finish.
The list of required hotfixes can be found here: Required Pega Customer Decision Hub and Pega Marketing hotfixes and here Required Pega 1:1 Operations Manager hotfixes.

Tags

Pega Customer Service for Communications 8.7

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