Pega Customer Service procedures
Complete the procedures in this section to adopt features after an update to Pega Customer Service version 8.7.
Pega CRM 8.7 Feature Adoption for Pega Cloud
- Adopting new settings (Pega Customer Service)
- Enabling settings for business conditions (Pega Customer Service)
- Importing the remote case type template (Pega Customer Service)
- Adopting customer search (Pega Customer Service)
- Adopting customer verification (Pega Customer Service)
- Adopting customer composites (Pega Customer Service)
- Migrating from Legacy Webchat to Web Messaging (Pega Customer Service)
- Checking your Pega Customer Service access roles for the required privilege
- Updating Pega Customer Service chat capabilities
- Updating Pega Customer Service skin rule
- Updating from Pega Customer Service 7.31
- Updating from Pega Customer Service 7.22
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