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Updating Pega Customer Service chat capabilities

Updated on January 18, 2022

If you use Pega Customer Service chat and you update from version 8.1 or earlier, update your chat server settings and optionally migrate legacy chat queues.

Pega CRM for Financial Services 8.7 Feature Adoption for Pega Cloud
  • Previous topic Adopting customer composites (Pega Customer Service)
  • Next topic Migrating from Legacy Webchat to Web Messaging (Pega Customer Service)

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