Integrating Pega CRM for Financial Services 8.6 with Smart Dispute for Issuers 8.0 helps front-line customer service representatives (CSRs) to capture all of the customer information that is required to collect the information on a dispute at the first point of customer contact.
- In the header of Dev Studio, click .
- Browse for and select the
ResourceKit\PegaCRMFS_SmartDispute.jarfile, then click Next.
- Click Done.
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