Manually updating the ExternalCustomer operator access group
All application access groups and operators point to the Customer Service for Financial Services 8.7 application. The ExternalCustomer operator is included as part of the Customer Service for Financial Services main application. Therefore, when you update to Customer Service for Financial Services 8.7, you must manually update the ExternalCustomer operator to point to the CustomerServiceForFS:CPMFSSysAdmin access group.
Pega CRM for Financial Services
Update Guide
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