Importing the Pega Call with CRM application bundle
If you are updating Pega CRM along with Pega Call, import the appropriate application bundle.
Pega CRM
Update Guide
If you are updating to a minor version (for example, 8.N),
import the
PegaCallwithCRM.jar
application bundle. If you are
updating to a patch release (for example, 8.N.N), import the
PegaCallwithCRM_patch.jar
application bundle provided with that
patch release. This import is applicable only if you have installed Pega Call with the Pega CRM application.
- Log in to Pega Platform
(
https://<hostname>:<port>/prweb
) by entering the administrator ID, for example, [email protected] and the password that you used during Pega Platform installation. - In the header of Dev Studio, click .
- Click Choose File and browse for the appropriate
application bundle
(.jar)
file from the media image, and then click Next.- If you are updating to a minor release (for example, 8.N), navigate to
the
Rules\PegaCALLwithCRM.jar
file. - If you are updating to a patch release (for example, 8.N.N), navigate to
the
Rules\PegaCALLwithCRM_patch.jar
file.
- If you are updating to a minor release (for example, 8.N), navigate to
the
- Click Next to upload the JAR file.
- Click Next to import the JAR file containing rules and other objects.
- Verify the total error count. If there are no errors, click
Done. Otherwise resolve any errors. If you are unable to resolve them, post your questions to Pega Collaboration Center.
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