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Enabling and disabling the export of interactions through a DSS

Updated on June 20, 2022

This content applies only to On-premises and Client-managed cloud environments

After you select a repository for exported files, you can enable or disable the export of interactions by modifying the interactionHistory/writeToStream dynamic system setting.

In applications that have been updated from earlier versions to the current version of Pega Customer Decision Hub, this setting is disabled by default.

Pega Customer Decision Hub Update Guide
Before you begin:

Select a repository for exported interactions and decisions.

  1. In the navigation pane of Dev Studio, click Records.
  2. Expand the SysAdmin category, and then click Dynamic System Settings.
  3. Use the filter to find the interactionHistory/writeToStream dynamic system setting in the Pega-DecisionEngine ruleset.
  4. In the Value field, enter one of the following values:
    • To enable the export of interactions, enter true.
    • To disable the export of interactions, enter false.
  5. Click Save.
  • Previous topic Configuring the retention period for exported decisions through a DSS
  • Next topic Granting access to the Data menu, data flows, and interaction history summaries

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