Configuring recurring schedule to run next-best-action for customers in collections
Configure the schedule to support the performance of Next-Best-Action decisioning for audiences who are in collections, in the Channels tab of Next-Best-Action Designer.
- In the Channels tab of the Next-Best-Action Designer, click Edit button to configure a primary schedule for the primary context (Customer).
- Choose the audience with a condition to fetch the relevant Customers by including
respective filter conditions in the segment, for example, Customers in
arrears.
Configuring a primary schedule to support Next-Best-Action decisioning for collections 
For more information, see Configuring a recurring schedule for Next-Best-Action.
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