Before you start preparing for your Pega Customer Decision Hub for Communications implementation, ensure that you understand the following information and install necessary applications and their sample customer data files.

1. Ensure that you understand the following information:
   • Supported browsers. Review the Platform Support Guide on the Pega Platform product page.
   • Basic functionality of Pega Customer Decision Hub for Communications. For more information, see the Pega Customer Decision Hub for Communications product page.
   • Basic functionality of Pega Next-Best-Action Advisor.
   • Basic functionality of Pega Platform. For more information, see the Low-Code App Builder course.
2. Install the latest version of Pega Platform 8.5, and ensure that you can log in as an administrator.
   For more information, see the Pega Platform Install Guide for your environment on the Deploy Pega Platform page.
3. Install Pega Customer Decision Hub 8.5.
   For more information, see the Pega Customer Decision Hub Installation Guide on the Pega Customer Decision Hub product page.
4. Install Pega Customer Service 8.5.
   For more information, see the Pega Customer Service product page.
5. Install Pega Foundation for Communications 8.5 and Product Catalog for Communications 8.5.
   For more information, see the Pega Foundation for Communications Installation Guide on the Pega Foundation for Communications product page.
6. Install Pega Customer Service for Communications 8.5.
   For more information, see the Pega Customer Service for Communications Installation Guide on the Pega Customer Service for Communications product page.