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Defining email accounts

Updated on January 22, 2021

You can define email accounts for use with your application.

Pega Customer Decision Hub for Communications uses the Default email account to manage outbound email transactions, such as outbound email that is triggered by a campaign.
Default
This system-wide default account for sending emails is also the default account for sending email treatments in actions.
PegaMKT-Work
Used to send campaign-centric emails such as campaign approved and campaign suspended.
  1. Define the following information for the Default email account:
    • Email provider
    • Sender name
    • From email address
    • User ID
    • Password
    • Reply to email address
    • SMTP host name
    • SMTP port number
    • Use SMTPS?
    • Keystore instance (message signing)
    • Certificate alias (message signing)
  2. Define the following information for the Default email account.
    • Email provider
    • Sender name
    • From email address
    • User ID
    • Password
    • Reply to email address
    • SMTP host name
    • SMTP port number
    • Use SMTPS?
    • Keystore instance (message signing)
    • Certificate alias (message signing)
  3. Define the following information for the PegaMKT-Work email account.
    • Email provider
    • Sender name
    • From email address
    • User ID
    • Password
    • Reply to email address
    • SMTP host name
    • SMTP port number
    • Use SMTPS?
    • Keystore instance (message signing)
    • Certificate alias (message signing)

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